HotView® Pro network management software

Centralized management and control of single or multiple Firetide networks.

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HotView® Pro provides centralized management and control of single or multiple Firetide networks with an intuitive web-based user interface.

The Pro is a sophisticated, yet simple to use platform for configuring, monitoring, and managing HotPort™ mesh nodes and HotPoint™ access points.

Each HotPort mesh node includes HotView management software for basic mesh configuration, monitoring and management. The optional HotView Pro mesh management software allows for control of multiple mesh networks and larger mesh environments such as enterprise or metropolitan networks. Additional capabilities include:

  • SNMP management allows network administrators to integrate management of HotPort mesh networks into a network management system such as HP OpenView or IBM NetView.

  • A Web-based client provides connection to the HotView Pro Server through a web browser, eliminating the need to run a separate client application.

Firetide multi-service network 

The Firetide mesh system provides a high capacity, self-healing wireless mesh network that operates seamlessly indoors and outdoors. Designed for maximum performance, scalability, mobility and security, the mesh delivers throughput of up to 300 Mbps outdoors and 400 Mbps indoors. Firetide’s patented AutoMesh™ routing protocol makes the mesh fully self-forming and self-healing, enabling rapid deployment and dependable operation for both static and mobile mesh infrastructures. AutoMesh features such as flow based routing, congestion control, cost-based bandwidth metrics and industry-leading low latency constantly optimize mesh-wide performance. Multiple auto-sensing Ethernet ports on each HotPort node create a virtual Ethernet switch, providing direct connectivity to devices such as video surveillance cameras and wi-fi access points, forming a high-performance multi-service infrastructure. The mesh nodes can operate in bonded or linear radio mode and support 900 MHz (7000-900 model) 2.4 GHz, 4.9 GHz and 5 GHz bands.

Highly scalable networks 

The virtual-Ethernet architecture of HotPort systems combined with the AutoMesh routing protocol provide superior scalability with the following features:

EthernetDirect™ – With EthernetDirect a HotPort mesh can be seamlessly extended to a wired backbone or any two mesh nodes can be interconnected with a high speed full-duplex Ethernet wired link, reducing overall hop counts. This feature also allows two portions of a single mesh network to be linked across a routed IP network.

Internetworking with Other Domains – Any HotPort mesh can internetwork with any other LAN/WAN domain, including the Internet or an enterprise network. A node designated as a Network Gateway Interconnect (NGI) provides the basic connection; multiple NGI nodes add multi-path performance and redundancy. A standby Gateway Server can be optionally configured to ensure seamless failover from standby to active. A separate node can be designated as a Gateway Server to consolidate multiple NGIs into a single, high-bandwidth link. HotView Pro also supports IEEE 802.1q VLAN tagging of packets traversing the mesh to and from other network domains.

Maximum end-to-end security 

The HotPort system provides a set of layered security options in order to ensure multi-level data integrity, access control, and intrusion protection both across the mesh and to the client.

  • For end-to-end traffic encryption, administrators can enable Advanced Encryption Standard (AES) at 128 or 256 bits, WPA2 (256-bit key)
  • Traffic can be filtered by MAC address. This form of access control can be configured on either an explicit Allow or Deny basis
  • VLANs, which segment traffic within the mesh, add yet another layer of security
  • Mesh node ESSID encryption and suppression prevents unauthorized viewing of HotPort mesh nodes, even with sophisticated wireless monitoring tools
  • Mesh nodes are digitally signed, requiring certificate based acceptance before any HotPort node can join the mesh
  • Mesh node ESSID encryption and suppressionFirmware upgrades are also certificate-based, requiring nodes to accept upgrades only from trusted and digitally signed sources
  • In addition to security across the mesh backbone, the HotPoint AP is 802.11i compliant and supports 802.1x RADIUS authentication, VPN tunneling and filtering, and SSID suppression

Advanced management architecture 

Client/Server Architecture – HotView Pro is implemented in a traditional client/server design. The server utilizes a database to store and export mesh and node configurations, operating statistics, fault log records, administrator access privileges, and user preferences. One or more clients provide the intuitive GUI for the many management tools. The client and server functions operate across a LAN or WAN, or can be collocated on a single platform.

Managing Multiple Mesh Networks – Each local or remote HotView Pro client is capable of managing one or more HotPort mesh networks from a single screen. Multiple networks can be independent or integrated to form a single mesh environment. Real-time monitoring depicts a graphical view of active connections in the mesh topology, along with a display of mesh/node statistics and event/fault logs. The display can be customized by importing a floor plan, map or drawing to show the physical location of all nodes in the mesh. The MultiMesh feature displays all mesh networks in a single comprehensive view, and also allows each mesh to be displayed separately.

Multi-user Management – HotView Pro allows multiple administrators to be assigned different management capabilities. Each administrator is granted a set of password-protected access privileges, including the ability to change (Read/Write) or simply monitor (Read Only) either a single mesh or multiple mesh networks. To support good change management practices, only one user at a time is granted full Read/Write capability for any mesh. HotView Pro also includes a default ID lockout feature that enables redefinition of default user IDs to thwart possible brute-force attacks.

SNMP Management – SNMP management allows network administrators to customize and integrate management of individual or multiple HotPort mesh networks into a network management system such as HP OpenView or IBM NetView. SNMP enables large enterprises and system integrators to customize mesh management for their users

Unmatched mobility 

In addition to supporting mobile wi-fi clients as they roam from cell-to-cell, HotPort 6000 mesh nodes provide an entirely mobile infrastructure. This enables unique applications such as real time video and high-quality voice calls as well as uninterrupted wi-fi access on moving vehicles such as police cars, fire trucks, buses and trains. The HotPort AutoMesh protocol delivers seamless roaming with zero-packet loss and zero-handoff delay.

Optimal network performance 

The HotView Pro software incorporates a number of unique flow control, traffic prioritization and management capabilities to deliver high throughput and low latency needed to support concurrent voice, video and data communications.

  • Bandwidth metrics improve overall throughput by selecting best transmission paths based on link capacity, link type, hop count, and link retransmission count
  • During high network utilization, HotView manages and mitigates traffic congestion on a per flow basis. Three levels of congestion control are triggered by traffic in transmit queues and overall link capacity
  • Mesh traffic can be prioritized by Ethernet port or by 802.1p QoS based high, medium, or low field values in order to optimize video or voice applications
  • With flow-based routing, traffic is balanced across the mesh to best optimize aggregate throughput and increase network performance. Flows are established between source and destination nodes and are balanced based on link-specific traffic loads and class-of-service priorities
  • Network performance can be optimized in crowded environments by manually removing redundant links from the mesh
  • Bandwidth metrics improve overall throughput by selecting best transmission paths based on link capacity, link type, hop count, and link retransmission count
  • During high network utilization, HotView manages and mitigates traffic congestion on a per flow basis. Three levels of congestion control are triggered by traffic in transmit queues and overall link capacity
  • Mesh traffic can be prioritized by Ethernet port or by 802.1p QoS based high, medium, or low field values in order to optimize video or voice applications
  • With flow-based routing traffic is balanced across the mesh to best optimize aggregate throughput and increase network performance. Flows are established between source and destination nodes and are balanced based on link-specific traffic loads and class-of-service priorities
  • Network performance can be optimized in crowded environments by manually removing redundant links from the mesh

Real-time management

Real-time monitoring and statistics

HotView Pro affords at-a-glance monitoring of one or more wireless networks. The information includes network status, performance statistics, and current/logged faults. Statistics and log files can be exported for offline analysis. The fault log displays the severity, date and time, node location, fault type, and description of every fault or error encountered on the network.

Managing inventory

The information captured and maintained by HotView Pro provides an automatic, up-to-date inventory of all HotPort nodes, HotPoint access points, and HotClient CPEs. Details about each node include its model number, serial number, radio MAC address and software version. This application also allows administrators to assign a unique node name and a description of each node’s physical location.

Easy and secure mesh updates

HotView allows all or selected Firetide devices in any network to receive software updates concurrently in one easy operation. This simplifies the task and ensures that all devices share the most current software, while preserving existing mesh/node configurations and unique identifying information. Individual device security is enhanced with certificate-based firmware upgrades which require devices to accept upgrades only from digitally signed sources.

Hierarchical product navigation

Gives the ability to reduce the complexity of managing network infrastructure. With HotView and HotView Pro network management software you can navigate across HotPort, HotPoint and HotClient products and hierarchically view different segments of the network. Clicking on a HotPort node reveals the HotPoint access points attached to that node. Selecting a HotPoint node reveals the HotClient CPEs associated with that access point.

Access features 

HotView Pro network management software provides performance and statistics monitoring for HotPoint access products. Access points can be connected to HotPort mesh nodes or directly to a wired infrastructure.

Hotspot features - HotView allows configuration of layered hotspots within one geographic area. Using VLANs, you can configure different logical networks for different types of users within one physical network. For example, police, the public, and city officials can log in to separate virtual networks. Additional hotspot features include captive portal management and the ability to create a ‘walled garden.’ Captive portal management feature facilitates user authentication and grants full or limited (‘walled garden’) access.