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    Firetide is the driving force behind cutting-edge communication technology that enables instant and continuous connection.

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    Build high-capacity wireless networks with the performance and reliability of fiber using our products.

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    We are committed to providing exceptional support to all our customers.

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    Firetide provides wireless infrastructure and network solutions to facilitate the safety and security of the spaces where we all live, work and play.

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Services

Services

The experts in wireless technology solutions.

Contact us

Our services teams will provide all the help you need for a successful implementation of your Firetide solution, from initial advice through to training and support.

On-site professional services - site survey and spectrum analysis

Let us perform a site survey and spectrum analysis to determine the right solution for you. We will produce:

  • Channel plan
  • Radio coverage
  • Mesh design

We can then configure and optimize the performance of your Firetide equipment to best suit your needs.

Remote professional services - tailored to your location and coverage area

Without coming on site, we can create a preliminary build of materials to list the number of Firetide units with antennas specifically tailored to your location and coverage area.

Then we configure and verify your mesh settings to make sure it's the best solution for you.

For more information about our professional service offerings, please get in touch.

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Support

We pride ourselves on delivering the highest levels of support to all our customers, achieved through a combination of responsiveness and technical expertise.
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Design, install, configure, support and troubleshoot

Firetide technical training

Online basic training and classroom-based certification courses for Firetide channel partners and end-use customers. Custom and on-site training is also available.

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